Residential Moving FAQs
Commonly Asked Questions about Residential Moving.
We get a lot of questions about the residential moving process. Here are the most important FAQs! If you don’t see your question listed, please feel free to contact us — and we’ll answer it!
1. When is the best time to move?
Between May 15th and September 1st is “peak period” where equipment and personnel are in high demand. If your moving plans are flexible, avoid moving during this time frame. The end and the beginning of each month is a busy time as well. Schedule your move for the middle of the month and the best movers will be in less demand.
2. How far in advance should I contact a mover?
Provide as much advance notice as you can. In order to leave adequate time to handle all move details, six to eight weeks is the suggested amount of notice.
3. How long will it take for my belongings to arrive at my new location?
Typically, from 2 to 7 days depending on where you’re moving and the size of your move. On average, the moving van will travel about 450 miles per day. Also, the driver may load and unload other shipments in route. Check with your move coordinator for details on your move.
4. How will you move my car?
Most automobiles today are picked up at the residence by car carrier. However, some cars may be loaded directly onto the moving truck, at the moving company’s discretion. If a car is loaded onto the moving truck, it will be driven on to the truck with specially-designed ramps. Once it is inside, the car is secured to the floor and a deck is constructed over the car to store additional belongings.
5. What will happen if my belongings need to be stored?
If you can’t move into your home at the time your belongings are delivered, Daryl Flood can safely store the goods in one of our facilities or one of hundreds of other Mayflower agent facilities. Your goods will be unloaded, rewrapped and reloaded into specially designed storage vaults. Then, at the time you are ready to receive your belongings, simply notify your move coordinator and we will make arrangements for delivery.
6. Will anyone else’s belongings be on the van with mine?
Unless your belongings will fill up the entire moving van, then there will be other goods loaded onto the van with yours. But rest assured each shipment is inventoried separately and sectioned off within the van to make sure there is no co-mingling of shipments.
7. Do the items in my dresser drawers need to be packed?
Fragile, breakable or valuable items should be removed from your drawers. Fragile and breakable items should be packed and any valuables should be transported by you. When you are sure that your belongings will not go into storage, then you can leave non-breakable, non-valuables in your dresser drawers. If your belongings are bound for storage, then all contents of the drawers must be emptied.
8. What items require special attention or servicing? How will they be handled?
During the survey of your home, your move consultant will advise you on the items that will require special attention. We will arrange for a specialized professional to handle the preparation of these items.
- some pictures/paintings, pieces of glass or marble
- satellite dishes
- swing sets/gyms
9. How will you protect my upholstered furniture?
Stretch wrap will be used to wrap all of your overstuffed items to prevent soiling and other damage.
10. Do I need to be present when the movers are there?
We request that you or someone who can act on your behalf be present the entire time the packers and movers are in your home. You will need to sign paperwork and verify services performed. In addition, you will want to ensure that all services are being performed to your satisfaction.
11. What should be done about jewelry and other valuables?
Movers are not responsible for cash, coin and stamp collections or jewelry. We strongly suggest you find a safe place to keep your valuables during the move process.
12. What will be done to protect my carpets, walls and the interior of my home?
The moving team will cover your entryway and heavy traffic areas with rug runners, and your stairwells with protectors. If you need further protection, please notify your move coordinator.
13. What is the difference between a binding and non-binding moving estimate?
A non-binding estimate requires you to pay based on the actual weight of your shipment and the services performed. A binding estimate is a guaranteed price that will not be exceeded unless additional services are ordered and performed that are not listed on your original paperwork.
14. Where do “extra charges” come from?
Extra charges can be added to your move after your in-home consultation and moving estimate is made. If you fail to show your moving consultant a certain area of the home (e.g., crawl space, a shed or the attic) or you anticipated a garage sale that never happened, then moving these items would be an added cost. Extra charges can also occur if you are moving into or out of a multi-level apartment building or high-rise condominium. The driver may have to charge for “stair carries” or the added distance from the truck to your front door.
15. What payment options are available?
Most moves require payment up front or upon delivery in certified funds, cash or money order. Other options such as credit cards are available. You should discuss these options with your move consultant to see which one is best for you. If your employer is paying for your move, arrangements can be made to directly invoice your company.
Daryl Flood Relocation & Logistics has been serving the moving needs of the Houston, Austin and Dallas/Fort Worth areas since 1982. From local and long distance to international moving, from household to office moving, let us prove to you what it means to be Daryl Flood Dependable!