We request that you or someone who can act on your behalf is present the entire time our packers and movers are in your home. You will need to sign paperwork and verify the services performed. In addition, we want to be certain that all services are being performed to your satisfaction. Did you receive every item listed on your inventory sheet? Notify the driver of any damages to the boxes, or stand-alone items, before he leaves. If you need to file a claim for lost or damaged goods, you should understand that the faster you file a claim with your Moving Company, the quicker the claims are processed. For interstate moves, you have up to 9 months to file a claim. For intrastate moves, you have up to 90 days to file a claim.