Daryl Flood Mobility Solutions Wins Gold at Global Conference.
(Houston, Texas) – Daryl Flood, Inc was recently honored for outstanding performance by Cartus at its 2009 Global Network Conference held October 5-6 in Chicago, IL. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.
Daryl Flood was awarded the Global Network Commitment to Excellence Gold Award for its exceptional service results. This award is presented to the Global Network service providers who have distinguished themselves by achieving critical performance metrics.
“Our Global Network providers operate as indispensable extensions of the Cartus team. They help minimize the stress that our customers feel when they are faced with the life-altering decision to relocate,“ said Traci Morris, executive vice president, global operations and supply chain management at Cartus. “Service providers such as Daryl Flood routinely go the extra mile for our customers and our company while simultaneously performing at the highest levels of achievement. This award acknowledges the unparalleled quality and professionalism that we have come to value from our service providers.”
“An invitation to join Cartus’ Global Network is a high honor because the program’s criteria and performance standards are so rigorous,” said Kelly O’Connor, Vice President of Sales & Marketing for Daryl Flood, Inc. “We fully endorse Cartus’ dedication to providing high-quality service and are grateful to have received this prestigious designation, which further enhances our commitment to world-class service.”
To achieve a reputation for customer service excellence stretching across more than two decades takes a special kind of commitment. In the past 25 years, Daryl Flood, Inc. has won dozens of awards for excellence in the moving and storage industry and serves as an example, especially in the current trying economic times, of what a leader in service excellence can accomplish and why service is such a crucial element in the success of the moving and storage industry.
“At Daryl Flood, we know true service excellence means more than satisfying customers. It means creating an excellent environment for employees; it means being a good corporate citizen in the community: it means being a leader in establishing best practices in the industry itself. Doing things eventually will get your company noticed and rewarded,” O’Connor said.
